News Page Company Profile Consulting & ADR Resources & Papers Tools & Techniques Stakeholder Management Training Home

Additional PM Information
Quality Management

"Quality Is Free, But Only To Those That Are Willing To Pay Heavily For It."
Lister, DeMarco "Peopleware"
or: "Quality is free" - Crosby

PMP Module 8 + PMBOK® Guide Chapter 8 

These notes are supplementary information that expand on the core information contained in Mosaic's PMP Exam Prep courses. Whilst not central the the PMP exam requirements the materials are intended to add value to our course notes and increase the overall richness of the materials as a project management reference resource. Topics planned for this page include:

Quality Planning
 
Understanding the reliability of many products is important, in some failure is totally unacceptable, in others knowing the expected life of the component and having spare parts available is adequate. FMEA is a methodology for determining these factors: see WP1003 - Reliability and FMEA.
 

Add new topic details.....................

------- Return to Index -------

Quality Assurance & Control
   
See WP1085 for a discussion on problem solving and 'root cause' analysis. Achieving 'quality' is assisted by the effective use of methodologies and standard operating procedures
.

------- Return to Index -------

Customer Satisfaction
   
Add new topic details...................
..

------- Return to Index -------

Quality Gurus and Movements
   
Add new topic details...................
..

------- Return to Index -------

Statistics
   
Venn Diagrams: Show all hypothetically possible logical relations between a finite collection of sets. WP1040 describes there use.
 
   
For a simple explanation of many statistical calculations, including probability, see: http://www.khanacademy.org/
   

Add new topic details.....................

------- Return to Index -------

View Mosaic's PMP Course Details
 

Need More Information?
To discuss your training requirements, please complete an [Information Request Form]
Telephone (03) 9696 8684 or simply email your request to:- training@mosaicprojects.com.au

Previous Previous Module Return to Additional Information Index
(Topics, Modules & PMBOK Chapters)
        Next Module  Nest

Home - Contact Us - Site Map - Company - Training - Consulting - Resources - Legals


Tel: (03) 9696 8684
.Intl: +613 9696 8684

Copyright © 2013 Casablanca Management Pty. Ltd.
All rights reserved.
Important legal notices, disclaimer and trademark attributions.