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Additional PM Information
The Project Manager

"Always do right, it will gratify some people and astonish the rest."
Mark Twain

PMP Module 3 

These notes are supplementary information that expand on the core information contained in Mosaic's PMP Exam Prep courses. Whilst not central the the PMP exam requirements the materials are intended to add value to our course notes and increase the overall richness of the materials as a project management reference resource. Topics planned for this page include:

Ethics & Professionalisms
The five dimensions of professionalism are:
 -  Knowledge of project management practice as defined in the PMBOK® Guide and other standards.
 -  Qualifications, achieving the appropriate level of qualification for your role.
 -  Competence to undertake and deliver assignments successfully. The key is knowing your level of competence and then seeking to improve.
 -  Commitment to continuing professional development for both yourself and the overall profession.
 -  Accountability for your actions and decisions based on the PMI Code of Ethics and Professional conduct.
 -  Ethical behaviour is the foundation of effective leadership; WP1001: Ethics and Leadership describes the relationship.
 -  PMI Code of Ethics and Professional Conduct  - Download from:  
 -  PMI's Project Manager Competency Development Framework - Second Edition - See our bookshop

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The role of a Project Manager
General HR topics including team building and personality types are covered in the Human Resource Management page, communication skills in the Communication page. See also leadership and other general management skills below.
The managers who provide direction and support to the project manager are discussed in WP1055.
One of the important roles a PM can play, particularly in Agile projects is that of a servant leader, WP1014 Leadership discusses many aspects of leadership, including the
servant leadership.
Complexity is increasing. The nature of complexity theory and how to manage within a complex environment is discussed in WP1058.

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General Management Skills
Project managers are managers and require a significant cross section of general management skills. Some key skills needed by all managers include:
 -  Communication; included in the communication page

 -  Leadership: WP1014 discusses a range of leadership skills, WP1001 discusses the link between ethics and effective leadership. Trust is one of the most important traits of a leader, people will not follow someone they do not trust. The Value of Trust is discussed in WP1030.  Great leaders are great motivators, some important aspects of motivation are discussed in WP1048. Leaders are also busy; WP1054 discusses personal time management.
 -  Conflict Management: conflicting viewpoints are normal, managing these conflicts is a key PM skill discussed in WP1041.  The ability to facilitate effective meetings is a key skill discussed in WP1067.
 -  Problem Solving: techniques for effectively identifying and resolving problems are outlined in WP1013. Decisions are usually needed to solve a problem.
WP1053 defines the different types of decision a project manager will face ranging from dilemmas to problems and what can be expected from a decision. 
 -  Systems Thinking: the systems thinking approach to problem solving is outlined in WP1044.
 -  Complex Decision Making: Many aspects of both general and project management involve making complex decisions - this CSIRO paper provides valuable insights into how people make complex decisions: download the paper WP1053 defines the different types of decision.

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Management Theories
Maslow, Hertzberg and McGregor theories focus on motivation and leadership.
some important aspects of motivation are discussed in WP1048.
Add topic details.....................

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Social, Economic and Environmental Influences
Add topic details...................

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