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Gower Publishing Ltd, Aldershot, UK.
Building, and managing, relationships with senior (upwards) stakeholders is essential for success. Advising Upwards makes a detailed examination of stakeholder relationship management, starting with a discussion of the personal changes that senior managers must make as they move into executive roles in the organisation, and recognising that through targeted and purposeful communication the team must ensure that their senior stakeholders understand how best to support their work.
Studies have consistently shown that the active support of stakeholders from the Senior Leadership Team, particularly the sponsor, is a critical factor in creating successful outcomes. Successful activity managers not only understand this but are also willing to do whatever is necessary to ensure that their senior stakeholders understand and fulfil this support role. This requires the activity manager to be skilful at building and maintaining robust relationships, focused on engaging the support of senior executives, understanding their expectations and managing them through targeted communication. Effective communication helps change perceptions and adjust expectations (to make them more realistic and achievable), as well as helping to acquire the support necessary for successful delivery of the outcomes of the activities.
The principal focus of the book is on perspectives that will contribute towards an understanding of the critical survival skill of engaging senior managers, and of ‘helping them help you’. It includes:
The book has two main objectives:
Contributing authors (in alphabetical order) include: Alfonso Bucero, Randall Englund, Robert Higgins, David Hillson, S.K. Khor, Bob McGannon, Ruth Murray-Webster, Arthur Shelley, Jürgen Oschadleus and Jon Whitty.
$99.00 AUD (inc. GST and free shipping) - Australian customers only