Disclaimer & Price Information

The collection of electronic documents and references incorporated into this web site deal with matters of a technical nature in general terms only and should not be relied on for specific advice. Readers should contact Mosaic Project Services Pty Ltd or their advisers for specific information or advice before acting on any of the matters, services or products discussed or referenced in this site.

No responsibility can be accepted for any loss or damage caused to (or by) any person acting upon the information contained within this web site. Mention of products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Mosaic Project Services Pty Ltd assumes no responsibility with regard to the selection, performance or use of these products based on the information contained in this site. For further information please contact [email protected]

Although this website includes advertising and other links providing direct access to other Internet sites, Mosaic takes no responsibility for the content or information contained on those other sites, and does not exert any editorial or other control over those other sites and/or the products advertised.

All prices quoted on this site are for information only and may change without warning. Please contact Mosaic Project Services Pty Ltd via telephone or email to confirm the current price for any goods, training or services you may be considering purchasing. See Mosaic's contact details.

Training course and workshop information: - The start of each public classroom course is dependent on adequate registrations, a full refund will be provided if any course does not proceed.
- Maximum class sizes apply.
- Fees are for individuals (group training by quotation).
- Mosaic's training guarantee applies.
- Mosaic's refund policy applies to course fees


Copyright Notice

The contents of this site, including all visible text and graphics plus underlaying electronic codes are Copyright © Mosaic Project Services Pty Ltd and Casablanca Management Pty Ltd, and may not be copied, reproduced or used in any way without the express written permission of Mosaic Project Services Pty Ltd except as defined below:

Permitted use of data:

  • Individuals and/or businesses may use any of the published papers, including conference papers, White Papers, 'core' and 'discussion' papers, for reference or research under a Creative Commons License 
    Creative Commons  Creative Commons Attribution 3.0 Unported License.
  •  Referenced businesses may make use of their own business' information in any way they see fit.
  • Any other use expressly allowed in writing by Mosaic Project Services Pty Ltd to an individual or corporation.

Trademarks and Trademark Usage

The data contained within this site includes references to corporate logos, product and corporate names that are trademarks or registered trademarks of other businesses. All such references are used only for explanation and to the owner's benefit without intent to infringe. The following trademarks are specifically recognised:

The ‘mosaic’ logo is a Trademark of Mosaic Project Services Pty Ltd.

'Mentored Email' is a Trademark of Mosaic Project Services Pty Ltd.

Stakeholder Circle® is a Registered Trademark of Stakeholder Management Pty Ltd, used with permission.

SRMM® is a Registered Trademark of Mosaic Project Services Pty Ltd.

Project Management Institute, USA

The following marks and logos are trademarks of the Project Management Institute, Inc. registered in the United States and other nations:

  • 'PMI®' 'Project Management Institute' and the 'PMI logo';
  • 'PMP®', 'Project Management Professional®' and 'Project Management Professional (PMP)®';
  • 'Certified Associate in Project Management (CAPM)®' and 'CAPM®';
  • 'PfMP®' and 'Portfolio Management Professional (PfMP)®';
  • 'PgMP®' and 'Program Management Professional (PgMP)®';
  • 'PMI-RMP®' and 'PMI Risk Management Professional (PMI-RMP)®';
  • 'PMI-SP®' and 'PMI Scheduling Professional (PMI-SP)®';
  • 'PMI-PBA' and 'PMI Professional in Business Analysis (PMI-PBA)®';
  • 'PMI-ACP' and 'PMI Agile Certified Practitioner (PMI-ACP)®';
  • 'Empowering the Future of Project Management®';
  • 'SeminarsWorld®' and 'eSeminarsWorld®';
  • 'Making project management indispensable for business results.®' and 'Building professionalism in project management®';
  • 'OPM3®', 'OPM3® ProductSuite' and 'Organizational Project Management Maturity Model';
  • 'PMI Certified OPM3 Assessor' and 'PMI Certified OPM3 Consultant';
  • 'PathPro®' and 'PM PORT®';
  • 'PMBOK®' and 'Project Management Body of Knowledge®';
  • 'PM Network®', 'PMI Today®' and 'Project Management Journal®';
  • 'PMI Registered Education Provider®' and the 'PMI R.E.P. logos';
  • 'ProjectManagement.com®', the ProjectManagement.com logo, 'Projects At Work®' and the PW logo;
  • 'Pulse of the profession®';
  • 'The PMI Talent Triangle®' and the PMI Talent Triangle logos.
A Guide to the Project Management Body of Knowledge, Sixth Edition (PMBOK® Guide) ©2017 Project Management Institute, Inc. Copyright and All Rights Reserved.
A Guide to the Project Management Body of Knowledge, Fifth Edition (PMBOK® Guide) ©2013 Project Management Institute, Inc. Copyright and All Rights Reserved.

Notes:- PMI has not participated in the development of this web site, nor in the development of any of the training courses offered by Mosaic for PMI certifications. PMI does not endorsed or otherwise sponsor this web site, has not reviewed the contents for accuracy or content and makes no warranty or representation, express or implied, as to its accuracy or content. PMI does not have any financial interest in, and has not contributed any financial resources to Mosaic. Additionally, neither PMI nor Mosaic make any warranty, guarantee or representation, express or implied, that the successful completion of any course offered by Mosaic will result in the completion or satisfaction of any certification eligibility requirement or standard except to the extent approved by PMI under its R.E.P. agreement with Mosaic that the hours and content of Mosaic's PMI-SP, PMP and CAPM exam preparation courses are pre-approved to meet PMI's eligibility requirements for the time Mosaic remains a PMI approved REGISTERED EDUCATION PROVIDER (R.E.P.). PMI's qualifications are certificates and credentials. The American National Standards Institute (ANSI) defines a certificate program as a non degree granting education or training program consisting of (1) specified learning outcomes within a defined scope and (2) a system designed to ensure individuals receive a certificate only after verification of successful completion of all program requisites including but not limited to an evaluation of learner attainment of intended learning outcomes. According to National Organization for Competency Assurance (NOCA), a professional credential, such as those offered by PMI, is a voluntary process by which a non governmental agency grants a time limited recognition and use of a credential to an individual after verifying that he or she has met predetermined and standardized criteria.

Fallon Project Management Pty Ltd
- VIPER and FleetOPS are trade marks of Fallon Project Management Pty Ltd.

All other marks and rights are hereby acknowledged.

Training Guarantee

Mosaic guarantees to work with each trainee who has purchased an exam preparation course until they pass their examination*.

This guarantee is conditional on the trainee making reasonable efforts to comply with any recommendations and suggestions made by Mosaic’s trainers. Whilst there will be no charge for Mosaic’s ‘support until you pass’; Mosaic will not pay for examination re-sit fees or any other associated costs and expenses incurred by the trainee.

*Note: PMI change and update their examinations at regular intervals (at least once every 4 years), this guarantee does not apply if a person has simply neglected to take the examination they were trained for. However, where an examination change occurs after a person has failed an examination and before they can reasonably re-sit the 'old exam', the guarantee will apply to the provision of support based on the new examination requirements (subject to Mosaic having developed new materials).

Mosaic guarantees to run its scheduled courses. This guarantee applies provided there are a minimum of 4 people registered and paid, in the highly unlikely event this minimum number is not reached, a full refund will be provided if any course does not proceed.

Note: Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
· to cancel your service contract with us; and
· to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

GIFs and Graphics Usage

Mike's Free GIFs Many of the GIF files on this site have been sourced from: http://www.mikesfreegifs.com all such GIFs used on this site are used on the same basis and under the same terms as they were made available by www.mikesfreegifs.com.