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Communication in organisations: making the schedule effective

The single biggest problem in communication is the illusion that it has taken place.
George Bernard Shaw

Keywords: Schedeule, Communication. 

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Communication in organisations: making the schedule effective  [P090]

One of the major challenges facing project teams and PMOs is effectively communicating the technical data created as a result of developing a schedule (or other project specific information).  Simply sending a mass of complex data to a manager or team member is not communication.  Communication requires the transmission of information in a form that is understandable and relevant to the recipient. Only when the information has been received and understood can it be used to influence decisions about future actions.

This presentation will look at the schedule from the perspective of its role as a communication medium that can have a powerful influence on the successful delivery of a project, provided the information contained in the schedule is understood and used.  With effective communication, the schedule can encourage the engagement of stakeholders, assist in minimising risks and highlight issues.

There is no point working hard to develop a schedule that is not used! Once the schedule has been created or updated, the skills outlined in this presentation become critical to realising the value embedded in the scheduling tool.

Author: Lynda Bourne

Presented, August 2009, at

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Previewed at myPrimavera 2009 [download the presentation]
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