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Implementing effective stakeholder engagement:
Stakeholder Relationship Management Maturity (SRMM®)

Is not wisdom based on being well informed?
Plato, 429 – 347 BCE   Greek philosopher

Keywords: Communication, Engagement, Stakeholders, Senior stakeholder engagement. 

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Implementing effective stakeholder engagement   [P175]
The value of effective stakeholder engagement   [P175 - ACES presentation]

The return on investment (ROI) from investing in building an effective stakeholder management culture can be significant (see related blog post) and the SRMM® model is designed to help organisation develop an effective culture of engagement that works for them. SRMM defines five levels of  maturity and suggests a route most organisations can follow to progress from ‘Level 1’ to ‘Level 5’.  The 5 levels of SRMM are:
The SRMM® model is freely available under a creative commons licence! Originally proposed in my book Stakeholder Relationship Management: A Maturity Model for Organisational Implementation published by Gower. 

The basic SRMM® model can be downloaded from

Author: Lynda Bourne

Presented at:

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 Download the ACES / AACEi presentation (2014)

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