PM Coaching & Mentoring

Skills Development Options

For more on the differences between tutoring,
coaching and mentoring
see our blog post: Developing your team

Tutoring typically forms part of an education program, University Lecturers 'tutor' students. Tutoring tends to be focused on teaching, or enhancing taught skills and knowledge.

Coaching is focused on competency and skill development. The term seems to have originated in the later part of the 1880s and was mostly associated with professional sports. The concept progressively spread during the nineties with references to coaching regularly mentioned in business journals. Coaching can be defined as a set of methodologies and techniques that concentrate on directing, instructing and training either an individual or a group of people with the aim to attain specific, personal or professional development goals.

All professional sports teams have at least one 'coach' focused on developing team members and helping them reach their full capabilities. Project & Program Management Coaching focuses on enhancing the ability of project and program managers and their teams to apply PM skills effectively to help them be successful in the workplace. The aims of coaching include:
- enhancing leadership effectiveness, performance and career progression within a specific organisational context
- development and integration of appropriate mindsets and behaviours
- focusing on specific requirements needed for the application of capability.

Your coach brings an enhanced range of skill-sets and aims to transform your mindset with new perspectives. The work is focused on 'raising the bar'; your coach will help you set your career goals and then hold you accountable. Your results goals set the overall objectives and are usually stable, they focus on outcomes. Activity goals are reviewed and updated regularly and are focused on doing things that work towards achieving the desired results.

Mentoring is a more complex process and relationship. The skill of the Mentor is to help unlock the complex factors needed to allow the Mentee to grow within his/her self, ask the right questions from within, develop creative solutions, and find new ways to succeed from within themselves. Frequently the Mentee has a similar level of knowledge and experience to the Mentor but needs an independent third party to talk through issues and to explore options and new ideas with; using the combined depth and breadth of vision of both the Mentor and the Mentee to create new insights and knowledge. The aims of mentoring include:
- being challenged to explore and integrate new perspectives
- developing new insights on specific challenges, including strategy and policy.

Your mentor has broad useful experience and the ability to share that with you at a practical and pragmatic level that is goal-directed and which you can apply to your own context.

Mosaic's Project and Program Management Mentoring and Coaching is designed for working project and program managers who feel they need assistance to reach their maximum potential. Dr. Lynda Bourne only accepts a limited number of executive mentoring assignments at any one time to ensure the delivery of value to each individual client. Patrick Weaver provides coaching in a range of specific project management skills.

Personal Mentoring and PM Coaching

Learning Objectives

Mentoring can be highly beneficial to experienced managers who appreciate the usefulness of talking through current and potential issues with an experienced peer within a confidential relationship. For more on Mentoring see our blog post: The Art of Mentoring

Coaching is a way in which a project manager can benefit from alternative ideas and opinions, and the reasons behind them, from an experienced coach. Mosaic's coaching is mind-opening, not instructional, we do not set out to teach or instruct you, rather we encourage you to learn for yourself - empowerment leads to the most satisfying outcomes. It is through sharing your coach's ideas, you become better able to make your own good decisions. One-on-one coaching and/or mentoring is a very effective way of developing your talents, we focus our coaching on people who are managing projects or programs but have not gained much experience of the complexities of different project situations.

Every assignment is customised to meet the specific objectives of the Protege (or Mentee)!
The time spent providing support to the Protege by the Mosaic Mentor and Coach is carefully planned and managed to deliver optimum results; some of the options are outlined below. Mosaic's coaching is targeted, and because it is an integrated part of the Protege's work pattern, can deal with specific gaps in experience or areas of concern. Benefits to the organisation and individuals may include:

  • Non-threatening support - the coach is not part of the organisation and Proteges can 'talk through' issues in a confidential environment;
  • Assistance with political issues, team dynamics and support in a crisis;
  • Help to broaden perspectives and develop new ideas;
  • Help to walk-through scenarios, identify missed opportunities, hone action plans;
  • Overall confidence enhancement.

Face-to-Face Options

Typical arrangements for a personal Project Management Coaching / Mentoring assignment.
The Mentor and Protege determine their expectations of the relationship. The Protege should have a limited number of clear objectives in mind, typically less than four. The mentoring process then usually involves:

  • Establishing a regular monthly meeting; it can be either by phone or in person depending on the Protege's work commitments and preferences.
  • At the first meeting the Mentor and Protege should establish some further meeting times.
  • So that the Protege can get maximum benefit from the time together, he/she should develop an agenda for each meeting.
  • The agenda should focus on the areas that the Protege has outlined as objectives.
  • The Mentor and Protege do need to assess after perhaps six months, if the mentoring relationship is delivering the expected outcomes. It may be necessary to re-assess the approach at that time, or indeed at any time throughout the relationship.
  • Typical objectives are listed below:
    • Guidance on areas of development as a project manager;
    • Guidance on how to increase/improve the service offered to customers;
    • Guidance in how to develop thought leadership;
    • Guidance in professional development as a practitioner of the discipline.
  • The mentoring role should not be regarded as a supervisory role.
  • Although the Mentor and Protege may only meet monthly, the relationship will include the flexibility of communication through email or telephone if the need arises.

The cost for Project and Program Management Coaching and Mentoring services provided to individual Proteges by Dr. Lynda Bourne (excluding travel and accommodation) is typically $220 per one hour session. Technical coaching in specific project management skills provided by other Mosaic consultants (eg scheduling) will be quoted, depending on the requirements of the Protege.

Contact us to discuss your specific project management coaching and mentoring needs:

Let us know your requirements

Remote Mentoring Option

Remote mentoring services are offered where face-to-face mentoring is not possible. This option requires more work by the Protege, particularly in developing and maintaining a reflective diary.

Remote Mentoring Guide
Download the
Remote Mentoring Guide

If this option appeals, review our 'remote mentoring guidelines' and then contact us to discuss your specific needs.

Let us know your requirements

On-site Skills Development

One of Mosaic's trained consultants works with selected project team members either individually, or as an adviser to the overall team, to assist in the acquisition of skills needed for the delivery of successful project outcomes. The structure of each commission is specifically tailored to meet the requirements of the client's organisation and the people involved. The value of an external coach supporting the project team is best described as: 'The project manager’s job is to use the people to build the project. The coach’s job is to use the project to build the people.' We find this one of the most successful and rewarding parts of our consultancy work that delivers significant, lasting benefits to the mentees and host organisation.

Typical assignments include:

The time we spend 'on-site' and in providing support to each Protege by the Mosaic Mentor is carefully planned and managed to deliver optimum results. The mentoring assignment may be undertaken on a 'stand-alone' basis or integrated with, and designed to support formal training processes.

Mentoring and coaching assignments are lead by Dr. Lynda Bourne, supported by other consultants and trainers as needed. The service can include face-to-face discussions, telephone conversations and e-mail exchanges. In addition to ongoing advice, areas for attention are identified and discussed at regular (monthly) reviews.

Contact us to discuss your specific project management coaching and mentoring needs:

Let us know your requirements

Speed Coaching

Our speed coaching gives you access to help and advice from the experts (we don't employ staff to filter calls). Speed coaching sessions last 10 to 15 minutes, by email or telephone, and focus on a specific question that you need an answer to.

Personal speed coaching is available free of charge to all of Mosaic's trainees. All you need to do is Contact Us by phone or email with your question and we will be happy to help to the best of our ability.

Organisations wishing to make use of this facility for a group of people should Contact Us with their requirements and we will discuss price and delivery to optimise the value of the service.

Contact us to discuss your specific speed coaching needs:

Send us your question